Interviewing
Affinity Diagrams
Affinity Diagrams
I have developed interview protocols and scripts for in-person, video call, and phone interviews with stake holders and perspective users.
Affinity Diagrams
Affinity Diagrams
Affinity Diagrams
I have analyzed answers and information from research using affinity grouping.
User Journeys
Affinity Diagrams
User Journeys
Details from interviews were used to map out user journeys to identify pain points and desired goals.
Personas
User Workflows
User Journeys
I have developed personas that represent a hypothetical user to guide my designs.
Card Sorting
User Workflows
User Workflows
I have led testing participants through both open and closed card sorting exercising to inform labelling and category content.
User Workflows
User Workflows
User Workflows
I have developed user workflows to visualize the big picture of a user's path though a design.
Site Mapping
User Interactions
Site Mapping
I have built site maps to represent and evaluate the hierarchal structure of websites.
Wireframing
User Interactions
Site Mapping
I have created and revised low and medium fidelity wireframes. As well as offering constructive critiques to classmates.
User Interactions
User Interactions
User Interactions
I have studied user interactions and have incorporated micro-interactions into my prototypes.
Accessibility
Usability Testing
User Interactions
I have evaluated a published website for accessibility using WCAG 2.1 guidelines.
Usability Testing
Usability Testing
Usability Testing
I have developed and conducted both moderated and unmoderated usability tests on my own work as well as the work of others. Analysis of the results were used to create recommendations for revision.